By developing a shared understanding of the key components of Collaborative care that use consistency and identifying (and closing) gaps in Collaborative Care implementation in primary care practice we will be closer to meeting Canada’s population mental health needs.


We have developed a Quality Framework, which outlines measures and a comprehensive measurement strategy for Collaborative Care in primary care settings across Canada.

The objectives of this Quality Framework are to provide teams and organizations with a framework for:

  1. Implementing evidence-informed models of Collaborative Care; and
  2. Guiding the evaluation of such models by suggesting different loci for measurement and improvement to close the evidence-to-practice gap.

This framework will give you an understanding of what makes up evidence-informed Collaborative Care. It will also suggest different loci for measurement and improvement.

How do we plan on achieving this?

Our Quality Framework is comprised of 11 broad domains, and 52 specific dimensions.

The domains represent major quality constructs describing the aims and objectives of Collaborative Care, the key care processes required to achieve those aims, and the necessary infrastructure and supports for successful implementation. The specific dimensions capture organizational-, team- and individual-level phenomena that are evidence-informed, and that could be measured to understand how Collaborative Care is functioning.