• Collaborative Care service provides support for self-management (i.e. as part of the model of care)
  • Use of and quality of information technology (e.g. clinical registry, integrated health record, decision support)
  • Care Manager supervised by psychiatrist (e.g. IMPACT model of Collaborative Care)
  • Screening tool(s) used to assess mental illness in client population (e.g. standard use of PHQ9)
  • Clients referred to Care Manager
  • Client outcomes are monitored (e.g. through clinical and team processes, medical registry, and/or tracking tool
  • Evidence-based choice of medication for illness condition
  • Delivery of measurement-based, population-based treat-to-target stepped care (composite measure)
  • Care Manager identifies clients for Collaborative Care service
  • Caseload consultation provided by consulting psychiatrist