indicators: Clients are a central member of their care team, and are supported and encouraged to be as involved as they wish to be in their care (e.g. involved in determining goals, understanding available options, treatments and rationales, care planning, offering feedback, and/or having their records)

  • Collaborative Care service provides support for self-management (i.e. as part of the model of care)
  • Collaborative Care service provides education to clients (e.g. education related to treatments)