How was this Quality Framework developed?

Because no single type of evidence was enough to take into account all of the important elements needed to implement high quality Collaborative Care, we used a variety of knowledge production methods.

This research strategy, where the compile the results from a variety of sources together, will help us to better understand the key components of Collaborative Care. It will also be helpful in understanding how to apply the model into different contexts.

The four knowledge sources we used were:

+ PEER REVIEWED AND GREY LITERATURE

To understand what makes an effective Collaborative Care model. We looked at which Collaborative Care practices and outcomes have been evaluated to date.

+ QUALITATIVE INTERVIEWS

These gave us an insight into real-world implications of Collaborative Care and how to apply empirically-tested models into local settings. We asked primary care providers, mental health providers, and clients what they think the most important areas to measure and improve are.

+ RESEARCH TEAM SYNTHESIS

We combined our learnings from the literature review and qualitative interviews to create a draft Framework.

+ KNOWLEDGE TO ACTION ADVISORY GROUP OF EXPERTS

We engaged a multi-stakeholder group throughout the entire project to get feedback on our research process and findings. We worked with this advisory group to refine and finalize the Quality Framework.