indicatorsCollaborative Care reduces overutilization and underutilization, such that the appropriate level of care is delivered (e.g. by escalating level of care within the team or facilitating targeted referrals or transfers of care) 

  • Appropriate matching of Mental Health services/resources to client needs (e.g. appropriate referral to Collaborative Care service; appropriate care for initial illness severity and needs; appropriate care based on illness progression / response to treatment over time; stepped care)

  • Continuity of care - including relational, informational, management, and systems-level continuity (composite measure)

  • Delivery of measurement-based, population-based treat-to-target stepped care (composite measure)